Hello, To set up personal e-mail address, administrators of the site can go to the member area and click on the "Security" link. Click "Create e-mail addresses". Type in the account name and the password for the personal e-mail addresses. After you have created the accounts, you can use the e-mail addresses by going to the E-Mailbox in the member area and clicking "Set up accounts". For more features, we recommend using desktop applications like "Outlook Express". Please let us know if you have anymore questions, ICS Family Lobby Support http://www.familylobby.com support@familylobby.com