Waiting for Technical Support to respond

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Waiting for Technical Support to respond - 10/28/2009 6:22:22 PM

davisfamilyreunion

Posts: 4
Joined: 10/28/2009
Status: offline

I have posted my question on the family forum and have been instructed to contact technical support. I have sent 3 emails to techinical support and on 3 separted dates within the last two weeks and i have not received a response from technical support. I read that it is up to 12 hour turn around and to look in spam. I have checked my spam folder and I have not received any response, nor any response in my inbox. I want to roll out the website to all of my family members, but i cant do it while although they are restricted members can still see other members email addressess in their member area when they send an invite to the website. I need to know the fix asap. thanks

Post #: 1

RE: Waiting for Technical Support to respond - 10/29/2009 12:41:38 PM

support

Posts: 1545
Joined: 3/5/2006
Status: offline

That section is for invitations. You can delete those invites from the list if you do not which the restricted users to send them.

A restricted user should not be able to invite others to the website, so I will send a request to remove this link.

_____________________________

FamilyLobby.com Support

(in reply to davisfamilyreunion)

Post #: 2

RE: Waiting for Technical Support to respond - 10/29/2009 7:30:04 PM

davisfamilyreunion

Posts: 4
Joined: 10/28/2009
Status: offline

thank you for your response, i will look to see if the invite link has been removed.

(in reply to davisfamilyreunion)

Post #: 3

RE: Waiting for Technical Support to respond - 11/1/2009 12:03:49 PM

support

Posts: 1545
Joined: 3/5/2006
Status: offline

This should be removed now.

_____________________________

FamilyLobby.com Support

(in reply to davisfamilyreunion)

Post #: 4

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