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Family Website not working - 2/15/2012 1:51:01 PM   
Beckymc

 

Posts: 1
Joined: 2/15/2012
Status: offline

In firefox (10.0.1), the site keeps going around in an error loop and won't load past the background, and in I.E.9 it shows the login screen but it won't login. I was notified by another family member that was not able to sign in either.
  Post #: 1
RE: Family Website not working - 2/15/2012 2:08:56 PM   
BillyDee

 

Posts: 16
Joined: 6/15/2010
Status: offline
Same here. You click Log On and the screen refreshes but doesn't change or log you in.

(in reply to Beckymc)
  Post #: 2
RE: Family Website not working - 2/15/2012 2:27:00 PM   
PepeJoe

 

Posts: 90
Joined: 11/11/2008
Status: offline
Looks like the entire Family Lobby Websites are all down---I;m getting the same thing---also I have not been able to post any photos at the photo gallery or at news in two days-----Something major must have hit their command PC-----Pepe-Joe of Pepe-Joe's New York Memories & MORE----PS: Kind of rough when I have members in Europe & Australia trying to log in and cannot---Then they write to me if my site is no longer available-------

(in reply to BillyDee)
  Post #: 3
RE: Family Website not working - 2/15/2012 3:18:42 PM   
bride2be2012

 

Posts: 3
Joined: 2/15/2012
Status: offline
I think Family Lobby is having some issues I put in my login info and it just refreshes the page.

(in reply to PepeJoe)
  Post #: 4
RE: Family Website not working - 2/15/2012 4:17:12 PM   
support


Posts: 2088
Joined: 3/5/2006
Status: offline
I apologize for the inconvenience. This should be resolved now.

_____________________________

FamilyLobby.com Support

(in reply to bride2be2012)
  Post #: 5
RE: Family Website not working - 11/3/2012 3:01:43 PM   
Suz0910

 

Posts: 5
Joined: 11/30/2011
Status: offline
The logon problem is back....neither I nor the other 55 site members are able to logon. When I try to logon the page just refreshes itself. I've sent an email to tech support and supposedly I'll get a reply within 12 hours. We'll see how that works.

(in reply to Beckymc)
  Post #: 6
RE: Family Website not working - 11/4/2012 12:49:14 PM   
support


Posts: 2088
Joined: 3/5/2006
Status: offline
The problem should be resolved for both sites. I apologize for the inconvenience.

_____________________________

FamilyLobby.com Support

(in reply to Suz0910)
  Post #: 7
RE: Family Website not working - 11/14/2012 11:41:14 AM   
goireland

 

Posts: 5
Joined: 11/14/2012
Status: offline
When I log on to my website (kellydynasty.com) I get a different website named kellydynasty.com, where did mine go?

(in reply to support)
  Post #: 8
RE: Family Website not working - 11/15/2012 8:42:31 AM   
support


Posts: 2088
Joined: 3/5/2006
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The billing information needed to be updated for your site. Please go to http://familylobby.com/Kellydynasty and upgrade from there again to get the original domain.

_____________________________

FamilyLobby.com Support

(in reply to goireland)
  Post #: 9
RE: Family Website not working - 11/19/2012 6:42:27 AM   
PepeJoe

 

Posts: 90
Joined: 11/11/2008
Status: offline
Once Again---My website is not woking as I cannot enter----Joe of Pepe-Joe's

(in reply to support)
  Post #: 10
RE: Family Website not working - 11/20/2012 12:19:20 PM   
support


Posts: 2088
Joined: 3/5/2006
Status: offline
What was the problem that you were seeing?

_____________________________

FamilyLobby.com Support

(in reply to PepeJoe)
  Post #: 11
RE: Family Website not working - 11/20/2012 10:17:37 PM   
goireland

 

Posts: 5
Joined: 11/14/2012
Status: offline
Is there anyway to download the albums and/or family trees to flash drives?

(in reply to support)
  Post #: 12
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