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All Forums >> [Technical Support] >> Comments and Questions >> my family website is gone. sends me directly to another site. I've emailed family lobby no response
my family website is gone. sends me directly to another site. I've emailed family lobby no response     Printable Version
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my family website is gone. sends me directly to another... - 10/30/2012 4:04:00 PM   
rebecca lund

 

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Joined: 10/30/2012
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missing my family website (slusserfaulkenberry.com) . I'm redirected to another site (not mine). I've emailed family lobby SEVERAL times with no response. I tried to call today and recording said due to high volume of calls, tech assistance is not available over the phone and referred me back to this site. Please help. I'm gotten no response for over a week now, getting really frustrated.
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RE: my family website is gone. sends me directly to ano... - 10/30/2012 10:27:07 PM   
support


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Joined: 3/5/2006
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Your website was downgraded due to a credit card being declined. If you leave a message, someone would return your call. Your free site is available at: http://familylobby.com/Slusser_Faulkenberry

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(in reply to rebecca lund)
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RE: my family website is gone. sends me directly to ano... - 11/2/2012 11:39:54 AM   
Kelli115

 

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Joined: 11/2/2012
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My family website is gone too because of the same reason as Rebecca. I put in familylobby.com/WellsFamily5 & it still does not come up! Please help!

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RE: my family website is gone. sends me directly to ano... - 11/4/2012 12:48:47 PM   
support


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The problem should be resolved for both sites. I apologize for the inconvenience.

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(in reply to Kelli115)
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RE: my family website is gone. sends me directly to ano... - 11/15/2012 6:02:08 PM   
goireland

 

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Joined: 11/14/2012
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My credit card was lost and a new one issued causing a lost payment, I have updated my credit card information two days ago but still can't bring up my website kellydynasty.com

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  Post #: 5
RE: my family website is gone. sends me directly to ano... - 11/16/2012 3:58:59 AM   
support


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Your free website is available at familylobby.com/Kellydynasty. You can upgrade your site from there.

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(in reply to goireland)
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RE: my family website is gone. sends me directly to ano... - 11/16/2012 9:07:11 PM   
goireland

 

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Joined: 11/14/2012
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I tried the familylobby.com/kellydynasty at work and was able to open it, but I can't open it on my home compputer I get the other kellydynasty web site

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  Post #: 7
RE: my family website is gone. sends me directly to ano... - 11/21/2012 8:21:47 AM   
support


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If you are still having problems, please let us know. We are unable to reproduce anything at this time.

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(in reply to goireland)
  Post #: 8
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