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Photos - 1/3/2013 8:00:05 AM
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MJB
Posts: 8
Joined: 10/4/2012
Status: offline
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My photos will not upload correctly.
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RE: Photos - 1/3/2013 3:32:17 PM
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support
Posts: 2089
Joined: 3/5/2006
Status: offline
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Can you provide an error that you are receiving? What happens when you try to upload to the website?
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FamilyLobby.com Support
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RE: Photos - 1/21/2013 9:43:37 PM
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kelly Everitt
Posts: 2
Joined: 1/21/2013
Status: offline
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Help me download my photos
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RE: Photos - 1/22/2013 5:33:19 AM
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support
Posts: 2089
Joined: 3/5/2006
Status: offline
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Are you receiving an error when you download photos?
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FamilyLobby.com Support
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RE: Photos - 2/16/2013 1:06:28 PM
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Chaska
Posts: 3
Joined: 2/16/2013
Status: offline
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I am also having troube with photos. I just started having an issue yesterday. I can upload, but the thumbnail shows a broken file and even though the tally shows the upload, there is no picture. I tried resizing to see if i had surpassed the file limit, nothing. I also tried changing from png to jpeg and that didn't matter.
I also have all of the photo gallery smushed on the left side of the page with half the screen being blank. Is there a way to change the table to spread the gallery 100% of the page width?
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RE: Photos - 2/16/2013 4:26:32 PM
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support
Posts: 2089
Joined: 3/5/2006
Status: offline
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Hello, the problem should be resolved now. I apologize for the inconvenience.
The pages were designed to support all screen resolutions. We will send a request to make the width flexible based on the screen resolution.
Thank you for your comments and suggestions.
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FamilyLobby.com Support
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RE: Photos - 2/17/2013 7:17:17 PM
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Chaska
Posts: 3
Joined: 2/16/2013
Status: offline
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Hello,
Thank you, I was able to upload some pictures yesterday, however, today when I tried to log on, I no longer can get into my site. I get a message saying:
An error has occurred. We have been notified of the problem and will try to fix it as soon as possible. Please try this operation again in a few minutes.
I have waited "a few minutes" and tried both IExplorer and Firefox and it doesn't seem to be a browser issue, and since I am able to get here to you, I don't think it's a server issue either. Any ideas?
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RE: Photos - 2/22/2013 12:44:09 PM
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support
Posts: 2089
Joined: 3/5/2006
Status: offline
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Can you please take a look at again and see if you are still having problems? Thank you
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FamilyLobby.com Support
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