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Email Notifications - 1/5/2013 8:59:18 PM   
tkammer1621

 

Posts: 9
Joined: 1/3/2013
Status: offline
Our members are not geeting email notifications when new posts occur. All the boxes are checked in the member settings. Thanks
  Post #: 1
RE: Email Notifications - 1/6/2013 9:30:43 PM   
support


Posts: 2089
Joined: 3/5/2006
Status: offline
Hello, we will look and see what could be going on. We have tested the notifications and could not reproduce a problem, but we will research this further.

_____________________________

FamilyLobby.com Support

(in reply to tkammer1621)
  Post #: 2
RE: Email Notifications - 1/9/2013 5:23:19 PM   
tkammer1621

 

Posts: 9
Joined: 1/3/2013
Status: offline
Hello FL, we are still not getting email notifications for new posts. Can you make any suggestions of what we might check or tests we might be able to run to make it work. This is a very important feature to our family, The noticifation feature was what sold us on the FL website. We hope we can get it working. Thank you

(in reply to tkammer1621)
  Post #: 3
RE: Email Notifications - 1/10/2013 10:14:27 AM   
support


Posts: 2089
Joined: 3/5/2006
Status: offline
Can you check your junk mail and confirm that they are not going there?

_____________________________

FamilyLobby.com Support

(in reply to tkammer1621)
  Post #: 4
RE: Email Notifications - 1/10/2013 5:34:28 PM   
tkammer1621

 

Posts: 9
Joined: 1/3/2013
Status: offline
Hello FL. I have checked my junk mail a number of times and there are not notifications there. Thanks for looking into this. looking forward to resolution.

(in reply to tkammer1621)
  Post #: 5
RE: Email Notifications - 1/24/2013 9:27:49 PM   
tkammer1621

 

Posts: 9
Joined: 1/3/2013
Status: offline
We have again lost the email notification of family website posts. This is very frustrating. Any resolution from your perspective yet? This is my third request. After my last request it worked for a day and then shut down again. Am I doing something wrong to cause this? I've checked all my settings and my junk mail. I'm helpless at this point. Can you get me an answer?

(in reply to tkammer1621)
  Post #: 6
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