Email Notifications to Members Not Being Received (Full Version)

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GAL -> Email Notifications to Members Not Being Received (10/21/2016 2:13:13 PM)

No one on our site is receiving notifications of New Posts or Comments. Members are complaining and asking why should they bother when no one knows they have posted unless the go to the site. So they've quit posting. They don't receive Newsletters either and none of the Notifications are going to Spam Folder. We aren't very happy campers right now. I've posted on here previously and had no response from Support!




support -> RE: Email Notifications to Members Not Being Received (10/22/2016 4:59:56 AM)

I apologize for the delay in the response. Emails may have not being going out for some cases. The emails have been restarted and hopefully this will resolve the problem.




GAL -> RE: Email Notifications to Members Not Being Received (10/25/2016 12:38:39 PM)

Everyone that I have talked to on our site are still NOT receiving email notifications of posts or comments.




support -> RE: Email Notifications to Members Not Being Received (10/25/2016 8:11:02 PM)

I will see what we can do about your specific situation. I apologize for the inconvenience.




GAL -> RE: Email Notifications to Members Not Being Received (10/29/2016 9:45:44 PM)

It worked for a couple of days and everyone received notifications. Then it stopped again. I guess it must be a sporadic thing?? Strange! Thank you for checking into it for us and hope you can fix it. This is the first time we've had this problem in a very long time. We've been real happy. :) Thanks Again!!




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