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Family Lobby Closing Site - 6/3/2017 11:50:29 AM   
GAL


Posts: 398
Joined: 8/1/2014
Status: offline
I had an email from someone else who uses Family Lobby Site telling me that Family Lobby is closing down in September. Is this true? If so why haven't Adm's been notified so we can start looking for a new site. I would really appreciate knowing if this is TRUE or just a RUMOR!! Thanks!!
  Post #: 1
RE: Family Lobby Closing Site - 6/3/2017 11:55:10 AM   
burdD


Posts: 197
Joined: 9/26/2014
Status: offline
A notice is posted in the member area of all websites.  There is also an option there to purchase a zip file of your website files.  The cost is $20.00.
Many have already opened sites at GoClub which is very much like the old My Family websites

< Message edited by burdD -- 6/3/2017 11:56:28 AM >

(in reply to GAL)
  Post #: 2
RE: Family Lobby Closing Site - 6/5/2017 9:15:02 AM   
cwatson


Posts: 85
Joined: 12/1/2008
Location: Texas
Status: offline
if we have a paid subscription with you and you have purchased our personalized URL for us, how can we keep the personalized URL after you close down the websites? When I look up the URL owner it says it is registered to family lobby so I cannot move it somewhere else in order to keep it. I have 3 paid subscriptions with you with personalized URL's. Also, do I need to do anything in my settings in order to not be charged for another year for these 3 subscriptions? Thanks!

(in reply to burdD)
  Post #: 3
RE: Family Lobby Closing Site - 6/6/2017 5:25:20 AM   
support


Posts: 2691
Joined: 3/5/2006
Status: offline
Hi cwatson, The part of the annual subscription that is not used will be refunded in September. Once you have another service, we can work with you to transfer the domains over to the new service. We have also sent you a private message.

_____________________________

FamilyLobby.com Support

(in reply to cwatson)
  Post #: 4
RE: Family Lobby Closing Site - 6/6/2017 10:43:51 AM   
BillyDee

 

Posts: 28
Joined: 6/15/2010
Status: offline
Sad the site is closing. But I want to say Thank You for the many years you've kept it going. I'm sure it's not an easy business model to sustain, and I (and family) appreciate the work and time it has taken to keep things going. Take care.

(in reply to support)
  Post #: 5
RE: Family Lobby Closing Site - 6/7/2017 9:24:33 AM   
support


Posts: 2691
Joined: 3/5/2006
Status: offline
Thank you so much for the kind words BillyDee. We worked really hard to keep the site going. We truly appreciate all the support we've gotten from everyone. It means a lot. Take care.

_____________________________

FamilyLobby.com Support

(in reply to BillyDee)
  Post #: 6
RE: Family Lobby Closing Site - 6/9/2017 2:34:10 PM   
oxodotto

 

Posts: 1
Joined: 6/9/2017
Status: offline
I paid the $20 fee which was charged to my credit card on 6/2/17. I am still waiting for the download. I would hate to lose all the content on our site. oops! I just found it in the spam file!

< Message edited by oxodotto -- 6/9/2017 2:41:23 PM >

(in reply to GAL)
  Post #: 7
RE: Family Lobby Closing Site - 6/9/2017 2:55:18 PM   
support


Posts: 2691
Joined: 3/5/2006
Status: offline
ok :) I'm glad you found it. Let me know if you have any issues.

_____________________________

FamilyLobby.com Support

(in reply to oxodotto)
  Post #: 8
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