I received the zip file but I can not download it. When I right click on file there is nothing that reflect a download. Please advise.
You should not need to right click anything. There should be a live link in the email to click on. If the link is not live and is more than 3 weeks old it may be expired. You can request a new link (no charge) by sending email to email@example.com or firstname.lastname@example.org