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Upgraded website Question - 2/2/2012 12:47:38 PM   
cwatson

 

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Joined: 12/1/2008
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I have an upgraded website with my own domain name that I chose at the time of ordering it...Is there any way to change the domain name? I would be willing to pay extra to change the name...
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RE: Upgraded website Question - 2/4/2012 9:07:31 AM   
support


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Joined: 3/5/2006
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That is no problem. There is a $10 charge for changing the domain. Please email your information to sales @ familylobby.com


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FamilyLobby.com Support

(in reply to cwatson)
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RE: Upgraded website Question - 4/18/2012 8:33:44 AM   
cwatson

 

Posts: 68
Joined: 12/1/2008
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I sent an email to sales@familylobby.com to get the domain name changed but I have not heard anything from them. I am afraid the new domain name I chose will be taken if I don't get it soon.

(in reply to support)
  Post #: 3
RE: Upgraded website Question - 4/18/2012 3:52:32 PM   
support


Posts: 1937
Joined: 3/5/2006
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Hello,

I confirmed they just sent a response. Sorry for the delay.

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FamilyLobby.com Support

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  Post #: 4
RE: Upgraded website Question - 4/19/2012 2:37:34 PM   
cwatson

 

Posts: 68
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Do you know how long it will take to change? I am afraid the domain name I want will get taken.

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  Post #: 5
RE: Upgraded website Question - 4/20/2012 12:47:14 PM   
support


Posts: 1937
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Your domain should be available now.

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FamilyLobby.com Support

(in reply to cwatson)
  Post #: 6
RE: Upgraded website Question - 4/21/2012 9:11:56 AM   
cwatson

 

Posts: 68
Joined: 12/1/2008
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It is available now but it is still showing the old domain name in the toolbar tab. I changed the name in the settings for the website but I can't find any where to make the change for the toolbar tab. When I try to bookmark the page, it shows the old domain name as the bookmark and not the new domain name.

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  Post #: 7
RE: Upgraded website Question - 4/27/2012 8:14:51 AM   
cwatson

 

Posts: 68
Joined: 12/1/2008
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Is this issue something I need to change (if so, how?) or is it something support needs to change? It doesn't look good to type a web address in and have a different domain name show up on the top of the tab. The new domain name shows up in the web address bar but not on the TAB at the top of the window. Also when I try and bookmark the page...it bookmarks with the old domain name not the new one.

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  Post #: 8
[Deleted] - 4/28/2012 2:23:46 AM   
Deleted User
[Deleted by Admins]

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  Post #: 9
RE: [Deleted] - 5/2/2012 1:22:38 PM   
cwatson

 

Posts: 68
Joined: 12/1/2008
Status: offline
You guys were great enough to change a domain name for me...you changed my website from www.unlimitedwishes.org to www.spoiledrottenracing.org. and everything is great ...except...the tab at the top of the page still reads unlimitedwishes.org and when anyone bookmarks the www.spoiledrottenracing.org site or does a search on google for the www.spoiledrottenracing.org website...they get unlimtedwishes.org. Can this be fixed? I may need to change the domain of another one of my websites and I want to make sure this can be fixed before I do that. Please let me know as soon as you can. I would like to start pushing the spoiledrottenracing website but need this fixed first. I have had people think it is a scam website because they type the address in the search bar and unlimitedwishes.org comes up.

Thanks for all that you do!
Jeri Charlene Watson

(in reply to Deleted User)
  Post #: 10
RE: [Deleted] - 5/5/2012 9:47:21 PM   
support


Posts: 1937
Joined: 3/5/2006
Status: offline
Hello,

I terribly apologize for the delay. You are welcome to call our toll free number in the Contact Us section with any problems in the future and leave a message for sales.

This is coming from the Community option you have enabled in your website. Go to the member area and click "Community". Then, update the title and description.

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FamilyLobby.com Support

(in reply to cwatson)
  Post #: 11
RE: [Deleted] - 5/6/2012 3:38:22 PM   
cwatson

 

Posts: 68
Joined: 12/1/2008
Status: offline
It's fixed..thank you so very much!!
Charlene

(in reply to support)
  Post #: 12
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